Monday, May 14, 2007

Shame on You, Earthlink!

The five months that we have had Earthlink DSL have provided us with multiple experiences of personal frustration, agonizing waits, and annoying Indian accents! Puh-lease, stop this non-sensical outsourcing of phone calls. Being put on hold while talking to people named "Jessica" and "Ken" might be humorous for about ten minutes but the subsequent glacial waits are intolerable. Terrible customer service. I'd complain via e-mail but that probably goes to the tropical subcontinent as well.

As Cherry Bugg would say, THUMP.

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